NOTE: This impacts many of the lessons below!
iUpdate ... DandB.com ... dashboard.dnb.com ... are no longer active portals.   If you see these web addresses in the lessons on our blog or DIY Training Base, please go to 
my.dnb.com/login to view or access your D&B report.  You will need the D&B DUNSmanager to be able to submit updates and/or launch disputes.   CLICK FOR MORE >>

How to access the D&B DUNSmanager® to submit updates or launch slow payment disputes.

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How to Dispute (and Remove) Slow Payments on Your D&B Report

Updated: Mar 26, 2020

PLEASE NOTE: Due to the current COVID-19 virus, D&B is short-staffed and has disabled the DUNSmanager capability to dispute slow payments online. Please go to our DIY Training Base to see instructions for disputing slow payments once that service becomes active again.


Do you have slow payments or bad debts showing up on your business credit report? If so, you aren't alone. Even the most conscientious business owner is going to make a mistake at some point. But that doesn't mean you have to live with it or suffer the consequences that are sure to follow.

Perhaps you've put off paying an invoice and then suddenly realized it's gone past due. Or you mailed the payment but it arrived at the vendor after the due date. Or maybe you never received the invoice at all and now you're getting a late notice. That can be such a horrible feeling, especially when you've worked so hard to build a perfect credit report.

Millions of small businesses don't even know they have a slow payment in their D&B report until their scores have already started to drop or they've lost a valuable contract or vendor. But there are a couple of creative ways to fix these black marks that can actually not just reverse the negative effects, but also boost your score to an even higher level than it was before the dirty deed ever happened.

Even one payment made beyond the due date can wreak havoc on your scores and ratings, but even more so if it is left unresolved or you become a repeat offender. But it's rare that you'll stop doing business with a supplier just because you paid them slow once. And, unless you have truly left that debt hanging in the breeze, most suppliers are not going to cut off your credit line. They want you back. They just want to make sure you're going to pay your bill on-time. (They have bills to pay, too, ya' know... ) In most cases, suppliers are forgiving and are willing to work with you and within their system to turn things around.

The trick to changing the payment history in your credit report, though, is to use the commercial credit bureau's own standard reporting policies and practices against them and to your favor. It's easier than you think, and — in most cases — will boost your scores and ratings, reduce your credit risk, and re-initiate a whole new round of creditors who will come looking at you as a prospective new customer.

If you have a slow payment or bad debt reporting on your